How an order works
Five clear steps from your first message to goods at your port, with a named deliverable at every stage.
- 1Share your requirementProduct, spec, quantity, port
- 2Samples and quotationShortlist, samples, FOB or CIF quote
- 3Confirm the orderContract, payment terms, dates
- 4Production and inspectionChecked before packing
- 5Shipping and documentsFreight, customs, full paperwork
Step by step
Select a step to see what happens and what you receive.
Questions buyers ask us
If your question isn't here, ask us directly.
What payment terms do you work with?
For new buyers we usually work with an advance payment, with the balance due before shipment. For larger orders we can work with a letter of credit. Terms are agreed in writing before production starts.
Can I get samples before placing an order?
Yes. We arrange samples from shortlisted suppliers and courier them to you. Any sample and courier costs are confirmed with you in advance.
Do you take small orders?
Tell us your quantity. Minimum order quantities depend on the product and the factory, and we'll tell you upfront what's realistic.
Which shipping terms do you offer?
FOB, where you take over once goods are loaded at an Indian port, or CIF, where we cover freight and insurance to your port. We'll advise which suits your setup.
How do you check quality?
We inspect goods before packing against the approved sample and specification, and share an inspection report with photos. Independent third-party inspection can be arranged on request.
Which countries do you ship to?
Most countries. Tell us your destination port and we'll confirm freight options and the documents your market needs.