How an order works
Five steps from your first message to goods at your port, with something in writing at every stage.
Share your requirement
Send the product, specification, quantity, target price and destination port. A drawing, photo or sample helps us move faster.
You receiveA reply with any questions and a first view on feasibility.
Samples and quotation
We shortlist suppliers, arrange samples and quote on FOB or CIF terms, so you can compare before committing.
You receiveSamples by courier and a written quotation.
Confirm the order
We agree the specification, price, payment terms and delivery date in writing.
You receiveA proforma invoice and sales contract.
Production and inspection
We follow production, and the goods are inspected before packing against the sample you approved.
You receiveAn inspection report with photos.
Shipping and documents
We export in our own name under our IEC: we book freight, clear Indian export customs and send you the shipping documents.
You receiveCommercial invoice, packing list, bill of lading or airway bill, and proof of origin where your market needs it.
Questions buyers ask us
If your question isn't here, ask us directly.
What payment terms do you work with?
Payment terms are agreed in writing for each order before production starts. New buyers are usually asked for an advance payment.
Can I get samples before placing an order?
Yes. We arrange samples from shortlisted suppliers and courier them to you. Any sample and courier costs are confirmed with you in advance.
Do you take small orders?
Tell us your quantity. Minimum order quantities depend on the product and the factory, and we will tell you upfront what is realistic.
Which shipping terms do you offer?
FOB, where you take over once goods are loaded at an Indian port, or CIF, where we cover freight and insurance to your port. We will advise which suits your setup.
How do you check quality?
Goods are inspected before packing against the approved sample and specification, and you receive an inspection report with photos. Whether our team or an independent inspection agency carries it out, and any cost, is agreed for each order.
Can you help with lower import duty under a trade agreement?
We check the likely tariff code and the preferential rate with you before quoting, and arrange the proof of origin the agreement requires. Whether the lower rate applies depends on the product meeting the rules of origin, and your customs broker confirms the final classification.
Can you introduce us directly to a manufacturer?
Where it suits you, yes. We can connect you with a checked Indian supplier and support the working relationship.
Which countries do you ship to?
Most countries, exporting in our own name under our IEC. Tell us your destination port and we will confirm freight options and the documents your market needs.
Ready to start?
Step one takes a few minutes: tell us the product, quantity and destination port.