Services and terms
One accountable partner, from factory to port
You deal with one company instead of separate factories, inspectors, forwarders and customs agents. Here is what we handle, the terms we work on, and what stays with you.
What we handle
Each step is arranged and checked by us, so you have one point of contact. We export in our own name under our IEC, so export documents, customs filing and freight are handled by us as well.
- Product sourcing
- We match your specification with suitable manufacturers and, where possible, give you more than one option to compare.
- Supplier checks
- A video walk-through of the factory and a review of registration documents, capacity and export experience, reported to you plainly.
- Samples
- Samples from shortlisted suppliers, couriered to you before any order is placed.
- Quality inspection
- Goods are inspected against your specification and the approved sample before packing, with a photo report. Who inspects (our team or an independent agency) is agreed for each order.
- Export documents
- Commercial invoice, packing list, bill of lading or airway bill, Indian export customs filing, and the proof of origin your market requires.
- Freight
- Sea or air freight booked through freight forwarders, on FOB or CIF terms.
Working terms
Agreed in writing for every order before production starts.
- Contract
- You buy from Eximford. We contract the manufacturer in our own name, so responsibility for the order sits with us.
- Payment
- Agreed in writing for each order before production. New buyers are usually asked for an advance payment.
- Shipping terms
- FOB, where you take over once goods are loaded at the Indian port, or CIF, where we pay freight and insurance to your port.
- Samples
- Sample and courier costs are confirmed with you before anything is sent.
- Independent inspection
- A third-party inspection agency can be appointed at your request. The cost is agreed in advance.
- Duty and origin
- We check the likely tariff code and any trade-agreement rate with you before quoting, and arrange the proof of origin for the shipment. Your customs broker confirms the final classification.
What stays with you
So there are no surprises at your end.
- Import clearance
- Customs clearance, import duty and import VAT or GST in your country are handled by you or your customs broker.
- No stock
- We do not hold inventory. Each order is produced to your agreed specification.
- No own factories
- We are not a manufacturer. That leaves us free to choose the maker that suits each product.
Ready to source from India?
Send the product, quantity and destination port, and we will come back with questions or a first view on feasibility.